IVR Solution (Interactive Voice Response) system is a technology that enables callers to interact
with pre-recorded audio which directs to proceed further.
In telecommunications, IVR Solution enables callers to interact with an organizations pre-
recorded system by recognizing the speech that is used as a self service application for
their enquiries by following the IVR Solution dialogue.
IVR Solution Benefits
Lower its cost
Will impress your callers and increases the reputation of your brand name.
Attending the call at the first ring.
Multilingual greetings to the caller.
It is very useful when you have to distribute same type of information to every caller.
IVR Solution works 24 hours a day and it never greets a caller with tired voice.